Tealive The Curve, Mutiara Damansara
Staff competence swings wildly here. One recent visit saw brisk service and helpful staff despite a large order; many others report rudeness, slow service, and staff playing around instead of attending to customers. Menu items are often unavailable, but reviewers discover this only after ordering. Signature milk tea quality earns praise when drinks arrive correct. However, missing straws for pearl drinks, payment miscommunications, inaccurate orders, and a cash-only policy that frustrated buyers used to digital payments dominate recent feedback. The core issue is consistency: some visits feel fine, others feel like walking into understaffed chaos. One reviewer waited 20-25 minutes while staff appeared to ignore them. Early closures before advertised times have also frustrated customers arriving within posted hours. A single five-star recent review suggests the potential exists, but the 2.8 rating reflects pervasive execution lapses.
