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The Coffee Bean & Tea Leaf

Updated 2026-07-06 · 2,606 reviewed · 432 listed · Scored from 106 Google reviews · How we rank ›

3.7(106) 63 composite score See reviews on Google ✓ Verified
Specialty Coffee & Roastery Cafes
The Coffee Bean & Tea Leaf
Service
Specialty Coffee & Roastery Cafes
Reviews
106

What recent reviews say

Many regulars praise the coffee, calm vibe, and standout staff like Ammar and Eiman, making it a solid spot for work or hanging out. Yet staffing troubles run deep: one barista alone on Saturday afternoons, orders bungled during busy periods, and some staff dismissive when customers linger without constant purchases.

Praised for
  • friendly, named baristas
  • good coffee quality
  • comfortable, chill atmosphere
  • strong work-friendly space
Watch-outs
  • severe understaffing at peak times
  • inconsistent service and staff attitude
  • order queue mismanagement
  • questionable food quality or prep
great-coffeefriendly-staffcozy-ambianceslow-servicelong-wait-times
Best for: Remote workers and coffee enthusiasts seeking a calm workspace.
Think twice if: You visit during peak hours, need quick service, or sit without ordering immediately-staff and wait times become a real issue.

Strengths

  • coffee quality consistently praised
  • named staff (Ammar, Eiman) go above and beyond
  • calm, spacious environment for lingering

Worth knowing

  • Named baristas Ammar (supervisor) and Eiman consistently praised for politeness and helpfulness
  • Peak-hour understaffing: one barista handling orders, drinks, and table clearing on weekend afternoons
  • Order sequencing failures during fasting month rush; later customers served before earlier ones
  • Some staff enforce strict 'order or leave' rules when cafe is empty
  • Toast and ice-blended drinks specifically praised by regulars

What reviews say by service

Specialty Coffee & Roastery Cafes
Coffee quality is consistently strong, but service speed and queue management collapse during peak hours and special events.

How it compares

  • Rated 3.7 against a 4.37 average across the 336 specialty coffee & roastery cafes businesses listed here.
  • Has more Google reviews than 33% of the businesses in this directory.

How we scored this

Ranking Method
Star rating 22
Review volume 88
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
57
4
13
3
9
2
3
1
24

Common questions

Is this cafe good for working with a laptop?
Yes, reviewers specifically mention it as a comfortable, calm space for assignments and work. One barista and Eiman are noted for their welcoming approach to laptop workers.
What happens if I sit without ordering right away?
Mixed experience. Some staff have told customers to buy a drink or leave when the cafe is quiet. This is not a consistent policy but has been reported.
How long is the wait on busy weekends?
One reviewer waited over 30 minutes for a single drink on a Saturday afternoon when only one barista was on shift. Expect significant delays during peak times.
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Last updated 2026-07-06