Desserts and coffee earn genuine praise for flavour and presentation, and the space itself draws people back for its calm, well-decorated setting. The business has tanked in goodwill after removing the pet-friendly policy it promoted; reviewers who came specifically for that feel deceived. Food quality is uneven-some pasta and don dishes please, but main courses often arrive late and taste bland, particularly the soups. Prices frustrate: small portions at premium rates without clear menu pricing. The "pet-friendly" branding that once set it apart is now a sore point, with multiple recent reviews comparing visits before and after the December 2025 policy change.
Service falters during busy periods; some tables miss QR codes and wait long stretches. The Gepuklah pop-up drew crowds (3-hour waits) and positive feedback on that specific product, but core cafe operations feel strained. Staff have been apologetic when mistakes are caught, and the hospitality was warmly remembered by those who visited with dogs. The gap between its aesthetic promise and everyday meal execution is the root of frustration.
Recent shift: Pet-friendly policy ended December 2025; this is the dominant driver of negative recent sentiment. Multiple reviews from March-June 2026 explicitly express disappointment at the change. Before December 2025, positive reviews cited pet-friendliness as a key draw; after, it becomes a source of complaint and betrayal of prior marketing.
Most visitors find the Hainan dishes and coffee delicious, staff attentive, and the calm setting worth a return trip. A minority report undercooked chicken, dry noodles, and tables left dirty until asked, alongside prices that some feel don't match the results.
Giggles earns strong marks for staff warmth and a relaxed vibe that works well for casual catch-ups with friends. Their handmade compotes and baked goods stand out for careful preparation, fresh ingredients, and no added chemicals. The space has proven popular for small celebrations. However, noise levels spike sharply when full, making focused conversation difficult. Recent experience suggests food consistency matters. Recent support for their kitchen recovery (following a fire incident) brought out customers praising their signature raspberry compote and fresh drinks. Day-to-day offerings like chicken chop, salmon bowl, and pastries generally impress. Service is attentive when staffing allows. The cafe suits relaxed dining and group gatherings more than quiet study or work sessions.
Four Beans wins consistent praise for expertly made desserts, especially bingsu and tang yuan, paired with spacious, inviting decor that keeps regulars coming back. Service is attentive and portions are generous, making it a comfortable spot for friends to gather over sweets.
Last updated 2026-07-06
